Osceola County Schools Optimizes Routes, Removes 100+ Buses With BusPlanner

Osceola County School District, located in Central Florida, transports thousands of students each day across a diverse community.

The district employs a team of five routers, each responsible for balancing the workload across schools and handling a wide range of student needs — from regular education to transportation for students with special needs.

The Move to BusPlanner

Before implementing BusPlanner, Osceola County schools operated over 300 bus routes with limited resources, leading to significant challenges:

Driver Shortage: A shortage of drivers made it challenging to maintain such a large number of routes.
Incoming Calls From Parents: High volumes of parent calls at the start of the school year created stress for staff.
Time-Consuming Processes: Manual routing and reliance on spreadsheets wasted time and slowed down processes.

Osceola County Schools’ Experience With BusPlanner

When Osceola County transitioned to BusPlanner, the district immediately saw opportunities to optimize operations. Amy Jacob, Router at Osceola County, highlighted the impact of BusPlanner by stating, “I’ve definitely seen the difference that it has made for our district in streamlining our routes and reducing the numbers to help with our driver shortages, but also in helping our kids get to and from school in a much more efficient way.”

Additionally, Amy described BusPlanner as “ready to go” and “incredibly user-friendly.” From day one, their routing team was able to dive in without confusion. Key experiences include:

Ease of Use: Intuitive tools make routing and adjustments straightforward.
Optimization: Tools like school bus dispatch software and workflow management tools for student transportation automate manual processes, saving hours of manual effort.
Support: Responsive and knowledgeable BusPlanner support staff help troubleshoot quickly.
Partnership: Collaborating with other districts and contributing to ongoing product improvements made the team at Osceola County feel like a part of the BusPlanner family.

Real, Measurable Impact

19% fewer routes

Fewer incoming calls from parents

90% time saved

Lower mileage and fuel consumption

100 buses removed

Streamlined reporting for administrators

BusPlanner helps us save 90% of our time when it comes to routing students. It has streamlined everything, from routing to reporting to parent communication, and it’s just amazing!

Amy Jacobs

Router at Osceola County
School District

BusPlanner helps us save 90% of our time when it comes to routing students. It has streamlined everything, from routing to reporting to parent communication, and it’s just amazing!

Amy Jacobs

Router at Osceola County School District